Billing Questions

Patients with billing questions need answers before they pay. The Ask a Biller feature gives them the ability to send unstructured healthcare billing questions to the appropriate personnel over a secure Internet connection. So instead of hold times and waiting for calls to be returned, patient and billing personnel can communicate at the time best for them, while automatically keeping an accurate record of dates, amounts and requests.

• 24/7 online access. ¹
• Dramatically reduces phone traffic.
• Helps increase on-time payments.