Ask us anything–about tracking your medical expenses. About safeguarding your privacy and security. We're here to help.

HEALTH PLANS

My health plan isn't listed for Quicken Health Expense Tracker.

We're working to include more health plans all the time. Quicken Health Expense Tracker is available for members of CIGNA and coming soon for members of UnitedHealthcare and Medical Mutual of Ohio. If you'd like us to talk to your health plan and send you an alert when it's available, just let us know.

Will Quicken Health Expense Tracker work with Medicare?

Currently, Medicare isn't set up to offer Quicken Health Expense Tracker. Click here if you have Medicare and want us to talk to them on your behalf. Get an email alert when Quicken Health Expense Tracker is available for Medicare.

Help! I'm about to change health plans.

No sweat. If you change health plans and your new plan supports Quicken Health Expense Tracker, you can view data from both your former and current plans. But even if it doesn't, you'll continue to have 24/7 access to all your past medical records through Quicken Health Expense Tracker.

My new health plan doesn't offer Quicken Health Expense Tracker.

Just let us know. We'll contact your health plan, inform them of your interest and provide you with updates.

PRIVACY & SECURITY

How does Quicken Health Expense Tracker protect my information?

Have a look at our Privacy and Security Page. You'll see all the ways we're working to provide the best possible safeguards for you, your information and your identity.

How do I know I'm getting privacy protection I can trust?

TrustE, the leading provider of online privacy, certifies Quicken Health Expense Tracker every year. And, in keeping with our mandate to be as transparent as possible, our privacy statement provides clear explanations of how Intuit handles customer data.

What if my Internet access is down?

If for some reason your connection isn't working, you have the satisfaction of knowing you can access Quicken Health Expense Tracker from any computer with an Internet connection.

Will my health plan or employer see my information?

Neither your health plan nor your employer will ever be able to access your information in Quicken Health Expense Tracker. Click here for more information about our privacy and security practices.

How is my information protected?

We automatically back up your data every day—and store it on firewall-protected servers that are used exclusively for this purpose, to safeguard your data against software failure, hackers and viruses. And because we believe you can never be too careful, we get regular certifications from C-Level Security (an independent security audit consulting firm), and adhere to HIPAA and Markle Foundation guidelines.

COST

How much will Quicken Health Expense Tracker cost me?

Nothing—Quicken Health Expense Tracker is free to members of participating health plans.

Why is Quicken Health Expense Tracker free?

Believe it or not, your health plan wants your health care expenses to be simplified and manageable, too. That's why they provide Quicken Health Expense Tracker to you, free of charge.

HOW IT WORKS

How does Quicken Health Expense Tracker work with my health plan?

First, we need your permission to have information sent from your health plan to our secure servers. Once we have that, we take all the data, organize it and place it in a simple, easy-to-understand format.

Can I get Quicken Health Expense Tracker without using the Internet?

No. Quicken Health Expense Tracker is all about bringing information from different sources together, so you can see at a glance—in real time—where your health care dollars are going. And it's instantly usable. No installation, no trouble-shooting, no problem.

When I sign up, how much of my data will be entered into Quicken Health Expense Tracker?

Once you've given permission, your health plan will transfer the health care data they have on file for you for up to three years. After that, your data will be entered in real-time (daily).

INTEGRATION WITH OTHER INTUIT PRODUCTS

Does Quicken Health Expense Tracker work with Quicken® personal finance software?

No. Currently, Quicken Health Expense Tracker is designed specifically to track and help manage medical costs, insurance, reimbursements and responsibilities.

How is this different from Quicken®?

Quicken personal financial software enables you to track your finances in general. Quicken Health Expense Tracker, however, focuses exclusively on activities related to your health and well-being: Your medical expenses, billing and payments.

Can I import information into TurboTax®?

You can, but it's not automated just yet. Quicken Health Expense Tracker will give you a total of medical and pharmacy expenses that may be eligible for the medical expense tax deduction. You simply take that total and enter it into the Schedule A on your tax forms.

Can I import my data from Quicken Medical Expense Manager?

Right now, data from Quicken Medical Expense Manager won't transfer automatically into Quicken Health Expense Tracker.